Posts Tagged support

Apple patches 3 years old bug

There are so many blogs written to criticize Apple, how big, arrogant and control freak they become over the last pas years (some will say they always have been control-freak…) that I wanted to write this post to actually say “Kudo Apple ! & Thank you”

I am using MacBookPro’s since the last 6-7 years or so.  The last one I acquired is the Late 2008 model.  This machine suffered from day #1 of a serious display issue : the upper part of the screen flickers under some load / heat condition.

Problem has been reported numerous times to Apple and the discussion about this issue on Apple’s Support Community forum contains more than 1500 messages posted and close to 190.000 views !

Yesterday, Apple quietly release an EFI firmware patch to address this issue.  Yes, you read it right, Apple did release a firmware patch for a 4 years old machine.  This is so unusual in (consumer) IT industry to mention.

I applied the patch yesterday after having spent an hour or so reading comments from early adopters and I have the pleasure to work on my machine since then without any single screen flickering.

Thank you Apple to take care of old customers, old machines and continue to improve your products.

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